Senior Executive, Claims
Join our dynamic Claims team. Enjoy career development opportunities with competitive benefits. If you have excellent interpersonal skills, apply now!
Apply Now Senior Executive, Claims
Join our dynamic Claims team. Enjoy career development opportunities with competitive benefits. If you have excellent interpersonal skills, apply now!
We are looking for Claims professionals who are proficient in handling claims matters for General Insurance product, strong experience with motor claims handling is required. He/she will lead a small team of Claims officers, work closely within the team and external stakeholders to bring forth excellent customer experience and accurate claims settlement.
Your day to day duties:
- Provide service and advice to customers on the processes in submitting a claim.
- Promptly review and follow up on outstanding claims cases.
- Maintain overall claims log records and procuring direct settlement cases with Third Parties.
- Effectively lead and mentor junior Claim Executives.
- Handle feedback and other ad-hoc duties associated with claim cases.
- Ensure each claim is assessed correctly in accordance with policy coverage and within the Authority Limit given, with adequate reserve set.
- Assist Claims Manager in preparing management reports.
Soft Skills Requirements:
- Possess a strong sense of discernment to assess and investigate claims accurately and objectively.
- Able to negotiate and settle claims with Third Party claimants, insurers, lawyers, and workshops accurately and timely.
- Competent in decision making with regards to claims matters.
- Good business writing skills to respond to customers via writing.
- High integrity, adhering to industry requirements and internal quality standards.
- Good knowledge of local legislations.
- Team-oriented and willing to reach out and lend a hand where needed.
Job Requirements:
- At least 5 years of relevant working experience, preferably in the motor insurance field.
- General Insurance (BCP & PGI) certification required.
What We Offer
Our benefit programme is designed to look after our people, making sure they are motivated, happy and healthy. The comprehensive benefits include:
- Attractive bonus scheme: reward based on company and personal performance.
- Annual leave between 16 and 22 days (depending on your job role).
- Five-day work week.
- An open plan and flat structure, with a focus on career development to ensure that everyone has an opportunity to progress and contribute.
- Medical benefits that takes care of your physical and mental wellbeing.
- Employee discounts and referral program.
- Pro-family policies, committed to your work-life balance and fitness at work.
- Business casual dress code
- Great working environment in our bright, cheery office and an awesome coffee machine.
- Open and honest team of fun colleagues.
- Part of a global group working across 4 continents.
Join Us
If you’re interested to join Budget Direct Insurance, send your CV to us at [email protected] and we will get in touch if you are shortlisted for a vacant role.