COVID-19 Communications Updates

COVID-19 Updates:

Last Updated: 1 June 2020.

Budget Direct Insurance remains 100% operational.

While our walk-in counter is extending its closure to 1 July 2020 as part of our ongoing efforts to stay vigilant and minimize the risk of community spread of COVID-19, we continue to be 100% operational and ready to support you. Get a quote on our site, manage your policy 24/7 via , or reach us via phone or email. For more details, please click here.

Have you been financially impacted by COVID-19? We're here to help.

If you have been financially impacted by COVID-19 and would like to maintain your insurance protection throughout this time, we offer 12-month instalment plans when you use a DBS or POSB Mastercard or Visa credit card.

If you do not own any of the above credit cards and require assistance, please call our Customer Care team for a discussion on how we can help. For more details, please click here.

Call us at 6221 2111. Mondays to Fridays, 8am to 8pm and Saturdays, 9am to 3pm (excluding public holidays). Or email [email protected] anytime.

Travel Information.

Please note that claims related to epidemics or pandemics will not be covered for travel policies issued on or after 26 March 2020. For more details, please click here.


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Last Updated: 14 April 2020.

  • Free unlimited COVID-19 teleconsultations for annual insurance policyholders.
    Read more about our partnership with digital healthcare platform MyDoc on our press release.

  • Registration steps.
    Are you an active annual insurance policyholder with us? Find out how you can register now.


Website: Advisory on Car Accident Reporting Centres during COVID-19

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