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Baggage delay sucks! How to protect your luggage
According to SITA, the makers of the World Tracer System, 21.6 million bags were lost or temporarily mislaid in 2016. That means on average five to six bags per 1,000 passengers. Since 2007 the number of bags permanently lost per 1,000 passengers has fallen by 70 percent.* And this is against rising numbers of passengers.
How to avoid baggage delay
Don’t check your bags in! Use a carry-on case when you can and always keep valuable items like laptops, credit cards, documents, jewellery and expensive handbags with you.
Try to take direct flights when possible, this way there is less chance for your bags to get mislaid in transit.
Budget Direct Insurance tips
- If you are travelling en famille spread out your items over a few cases. If one goes missing you will have some stuff in other cases.
- Keep receipts of all expensive items.
- Take photos of your luggage. Make sure you have a tag on your bag with a telephone number and an address or business card inside the case.
- Make your luggage stand out – add a sticker or a ribbon to it. It is not uncommon for someone to take your bag by mistake, after all no one checks!
- Don’t lose those sticky luggage labels given to you at check-in. This is the only thing the airline has to trace your bag. Take a photo of them.
Get your baggage delay covered
Budget Direct Insurance provides excellent cover if your baggage is delayed or lost. You can decide between a Basic or Comprehensive policy and this will determine your cover.
If you checked in your baggage and it is delayed or misplaced for more than six consecutive hours while you are overseas, Budget Direct Insurance will pay you a cash benefit of S$200.00 per adult and S$50.00 per child for every six consecutive hours, up to a limit of S$1000 on a Comprehensive policy and S$400 on Basic cover.
This is calculated from the time you actually arrive at the destination to the time you receive your checked-in baggage.
You will need to have written proof from the airline confirming the period of delay and the reason. Always refer to your policy for some exclusions.
If your bag is delayed in Singapore, then S$100 is paid per adult and S$25 per child for six consecutive hours of delay up to the limit for this cover shown on your Policy Summary.
If your bag is lost and not coming back, you need written confirmation from the airline or carrier and Budget Direct Insurance will cover you up to S$5000 per person on a Comprehensive policy and S$500 on a Basic policy.
Finally, where do those lost bags go?
Most of them end up at auction houses which sell on items, with profits going to charity. The US has a massive Unclaimed Baggage Centre in Scottsboro, Arizona.
According to one website an Egyptian artifact, a 40 carat emerald, a F-16 guidance system and a space shuttle camera are just some of the items found. You may be glad to know, the latter two were returned to the US Navy and NASA respectively!
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