Got any questions?
Browse our frequently asked questions and you’ll probably find what you’re looking for.
You can call us at 62212111, Mondays to Fridays, 8am to 8pm and Saturdays, 9am to 3pm (excluding public holidays) or request a call back.
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Car insurance due? Pay Less or get $100
If your renewal premium with your current insurer is cheaper than our premiums for the same level of cover, we’ll give you $100 even if you don't buy. Find out more
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Type of Cover
At Budget Direct Insurance, we provide different cover types, Comprehensive, Third Party Only, Third Party Fire and Theft.
COMPREHENSIVE
Drivers who want complete stress-free protection.
Find out more
THIRD PARTY FIRE AND THEFT
Drivers who want basic required cover.
Find out more
THIRD PARTY ONLY
Drivers who want basic required cover.
Find out more
Driver Plans
You can save more by specifying who will drive your car. Adapt your cover to suit how your car is used and only pay for what you need. We have 2 driver plans. Learn more about Named Driver & Authorised Driver plans.
Vehicle Usage
The more you use your car, especially during the day, the greater the chance of something happening to it. That's why it’s important to understand how often your car is being used. This helps us to provide the right level of cover. Read more about vehicle usage.
Want more? Check out our Optional Covers
A little more and you'll get 24 Hour Roadside Assistance cover. If your car breaks down, gets a flat tyre, the battery goes flat, runs out of petrol or you lose your keys, you can breathe easy knowing we’ll be there for you 24/7. You'll never be left stranded.
Our Optional Covers include extra cover in Malaysia and Thailand or your choice of repair workshop. You decide which benefits best suit you and your budget.
| Benefit | Comprehensive | Third Party Fire and Theft | Third Party Only |
|---|---|---|---|
| Personal Accident | |||
| Medical Expenses | |||
| No Claim Discount (NCD) Protector | |||
| Overseas Emergency Allowance | |||
| 24 Hours Roadside Assistance | |||
| Transport Allowance | (for fire or theft claim only) | ||
| Modifications and Accessories | (for fire or theft claim only) | ||
| Any Workshop | (for fire or theft claim only) | ||
| Singapore Only | |||
| Windscreen Add-on |
No Pain Claims Process
We are here to help you in difficult times. When trouble strikes, no matter who is at fault, our knowledgeable claims team is here to help you get life back to normal, as quickly as possible.
When you claim, we will:
- Treat you with respect and empathy, we know this is a trying time.
- Work with you to help you minimise any potential loss, we believe our customers are genuine, honest and upfront.
- Acknowledge your claim by email and include contact details of your dedicated claims executive, so it is easy to reach them to talk about your situation.
- Work smartly to resolve your claim quickly and efficiently.
- Keep you updated as to the progress of your claim.
- Ask for feedback on how we managed your claim, so we can continually improve the service we offer.