Important Notice

Last Updated: 21 May 2021.


While our walk-in counter is currently closed due to COVID-19 Phase 2 (Heightened Alert) measures, we remain 100% operational. You can still buy or manage your policies at budgetdirect.com.sg. Our Customer Care and Claims teams remain available by phone and email. More details below.

In line with the latest COVID-19 Phase 2 (Heightened Alert) measures to curb the spread of COVID-19, our walk-in counter is temporarily closed until further notice.

Our team is 100% operational and ready to support you. Our contact details are below.

Visit budgetdirect.com.sg anytime.

Purchase, renew or manage your policies – contact-free, at all times at budgetdirect.com.sg. securely using the SingPass Mobile app or your registered email address.

Customer Care (For Policy Purchases, Renewals or Administration).

Call 6221 2111. Mondays to Fridays, 8am to 8pm and Saturdays, 9am to 3pm (excluding public holidays). Or email [email protected] anytime.

Claims and Roadside Assistance.

24 hours a day, 7 days a week.

Call 6221 2199 (within Singapore) or +65 6540 2199 (if you're overseas), or email us at [email protected].

Our Accident Reporting Centres will remain open at this time. While COVID-19 Phase 2 (Heightened Alert) measures are in effect, we advise you to call the Accident Reporting Centre for an appointment. For details, visit budgetdirect.com.sg/workshops.

Updates will be posted on our website and on our Facebook page.

We will continue to monitor the situation closely and act accordingly in the best interests of our customers and colleagues.

We thank you for your kind understanding and cooperation.

From the team at Budget Direct Insurance.