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Authorised workshops. What are they? And can you choose your own?

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Car owners in Singapore are smart. You want answers before you decide to buy the right Car insurance. We get you! We don’t like buying things until we understand them either.

we answer


The trusty car team at Budget Direct Insurance is here to answer the questions you have about authorised workshops.

1. You ask

Q: I'm driving a Kia Forte and currently have car insurance with another company in Singapore. Does Budget Direct Insurance allow me to choose my favourite accident repair workshop in Pandan?

We answer

Yes, we do allow you to use your favourite Pandan workshop for accident repairs. Simply select the "Any Workshop" option when you get a quote with us, then you can have your car repaired at any workshop of your choice.

With this, you have the option to report your accident at one of our authorised workshops or accident reporting centres before repairing your vehicle at your own preferred garage.

You can read more about our wide range of optional covers here 

2. You ask

Q: What if my car is still under warranty? What is the best option for repairs? 

We answer

If your car is still under warranty we recommend you take up the ‘Any Workshop’ option so you can go back to the dealer workshop. Otherwise your warranty may become void.

3. You ask 

Q: How do you shortlist authorised workshops?

We answer

First of all, we shortlist our authorised workshops based on their workmanship - such as tools, computer systems and essential equipment available - to ensure that these workshops can deliver a prompt and reliable service to our customers.

Secondly, repairs done at all our authorised workshop are guaranteed for 12 months. This guarantee applies to all affected/changed parts related to the accident repair.

Last but not least, to give our customers better choice and convenience, we select authorised workshops that are strategically located all over Singapore.

You can find more about authorised workshops, and their locations here.

We update this information whenever we add more garages.

If you've got any questions about how we can help, please ask or call us on 6221 2111. Our team is here from 8am to 8pm, Mondays to Fridays.

For more answers to your insurance questions - PLUS motoring analysis, news and tips, look out for regular posts in this series.

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