Commercial Vehicle Authorised Workshops / Accident Reporting Centres

An Authorised Workshop, also known as an authorised repairer, is a garage appointed by your insurer to handle all your motor repair needs. At Budget Direct Insurance, we carefully select our authorised workshops based on their quality of workmanship, including their tools, computer systems, and essential equipment. This ensures that they can provide prompt and reliable service to our customers. All repairs carried out at our Authorised Workshops come with a 12-month guarantee, covering all affected or replaced parts related to the accident repair. To make things even more convenient, we have strategically located our authorised workshops across Singapore, so you can easily find a trusted service centre near you.

Yes, if you haven't purchased the "Any Workshop" optional cover, all accident reporting and repairs must be handled at one of our Authorised Workshops. This requirement is part of our standard Commercial Vehicle Insurance policy to ensure quality and reliability.

If you have purchased the "Any Workshop" optional cover, you have the flexibility to get repairs done at any workshop of your choice. However, you must still report the accident at one of our Authorised Workshops or Accident Reporting Centres (ARCs) before proceeding to your preferred repair workshop.

Yes, you are free to choose any workshop from our list of Authorised Workshops for your accident reporting and repairs. This gives you the flexibility to select one based on the location that is most convenient for you, while still ensuring the high standards guaranteed by our trusted service partners.

It may not always be necessary to choose the “Any Workshop” optional cover if your vehicle is still under warranty. Many vehicle dealers no longer restrict warranty coverage based on where the vehicle is serviced or repaired. Always check the terms of your vehicle’s warranty to see if using an independent workshop might affect your coverage.

An Accident Reporting Centre (ARC) is a facility where you can report accidents involving your commercial vehicle. If your policy includes the "Any Workshop" optional cover, you still need to report the accident at one of our listed Authorised Workshops or ARCs before having repairs carried out elsewhere. This ensures compliance with the terms of your insurance policy.