SINGAPORE, 24 March 2026 - As Budget Direct Insurance enters its 10 years in Singapore, we are proud to share that we have received our 7th consecutive Feefo Platinum Trusted Service Award. A recognition that reflects the voices of its customers.

This award is based entirely on verified reviews collected by Feefo, with every rating coming from a real customer who has purchased a policy and shared their genuine experience. This is what makes the recognition truly meaningful: it is earned through honest feedback.

For our customers, this award is reassurance. It reflects the consistent service standards they can expect when they choose Budget Direct Insurance whether they are getting a quote, renewing a policy, or making a claim.

Since launching in Singapore a decade ago as a young and growing insurer, we have focused on delivering two things that matter most: great customer experience and competitive premiums. We believe customers should never have to choose between value and service, because both are equally important to who we are.

Winning the Platinum award for seven consecutive years demonstrates that our commitment has remained consistent. Year after year, customers continue to rate their experiences highly, and that consistency is something we are especially proud of as we mark our 10-year milestone.

Khor Kee Eng, CEO of Auto & General Insurance (Singapore), said:

“Receiving our 7th consecutive Platinum Trusted Service Award as we steps into its 10 years in Singapore is incredibly meaningful. This recognition belongs to our customers who trust us and share their honest feedback.

It also reflects the dedication of our team members who work every day to provide reliable support and competitive premiums. We remain committed to delivering both because that’s what our customers deserve.”

We are deeply grateful to every customer who has taken the time to share a review and to those who continue to choose us for their insurance needs. Your feedback keeps us accountable and drives us to improve.

As we look ahead, our promise remains simple: to stay customer-first, to maintain consistent service standards, and to continue offering competitive premiums that provide real value for the next decade and beyond.

Tony Wheble, CEO at Feefo, congratulated the winners:

“It is a privilege to celebrate companies like Budget Direct Insurance that remain steadfast in their commitment to customer success. This award is a testament to their ability to turn genuine feedback into meaningful action. By consistently exceeding expectations, Budget Direct Insurance isn't just winning an award; they are building the long-term trust that defines the most successful brands of the future. We are proud to recognise their dedication to the people they serve.”

About Feefo

Feefo is the world’s largest purchaser-verified feedback and insights platform. We work with over 6,500 brands and help millions of customers buy with confidence every day.

Feefo’s suite of tools, combined with our technical solutions expertise, enables our clients to gain a deeper understanding of customer sentiment, behaviour and intent, empowering them with insights to make better business decisions and improve their return on investment.

Brands that care about authenticity, accuracy and integrity work with Feefo to build a long-term relationship with their genuine customers.

www.feefo.com