How to Buy Motor Insurance
Choose to do it online, over the phone or in-person.
How to Buy Motor Insurance
At Budget Direct Insurance, we've simplified the process of getting a quote and buying your car or motorcycle insurance. You have the flexibility to do it all online, over the phone, or in person at our centrally located offices.
Here's how to get started:
Customise Your Policy: Begin with a quality base level of coverage and tailor it to your specific needs by adding optional covers and adjusting the excess.
Get an Instant Quote Online: In just 30 seconds, you can see an indicative price. Within minutes, you can create a fully customised policy that aligns perfectly with your driving/riding habits and requirements.
Friendly Support: Our Customer Care team is ready to assist you at every step of the way. Whether you have questions or need guidance, we're here to help.
Online Support: Our user-friendly website cuts out the jargon helping you understand the coverage and the restrictions in our insurance policies before you buy. Here you'll find lots of answers to your questions, such as:
- Should you select the Authorised/Named Driver plans for car insurance?
- What is meant by Private and Occasional Business Use for both car and motorcycle insurance, and what are the vehicle usage restrictions if Private and Commuting Use is selected?
- Whether we cover car usage for commercial purpose such as Lalamove, foodpanda, Grab, GrabHitch, etc.?
Want to Add Optional Covers?
You can include optional covers while obtaining a quote and buying a policy. If you've already purchased a policy and wish to add additional coverage, please contact us. Approved additional coverages will take effect 7 days later.
Premium Payment Options
You can conveniently pay for your insurance through various methods:
Pay by credit card using any of the following:
- Buy online: Get an online quote and complete the purchase process effortlessly using our secure payment gateway. You can also buy online using PayNow (QR).
- Buy via SMS: Reply to our SMS number +65 8028 4339, which we’ll send you after you’ve received a quote, and we'll process your purchase.
- Buy over the phone: Call us at 6221 2111 to make payment with the assistance of our friendly customer care team.
For alternative payment methods
- Cheque Payment: Mail or drop off a cheque made payable to Auto & General Insurance (Singapore) Pte. Limited. Our address is below.
- Cash Payment: Visit our Customer Care Centre during operating hours (Mondays to Fridays, 9 am to 5 pm).
Our Address: Budget Direct Insurance 190 Clemenceau Avenue #03-01 Singapore Shopping Centre Singapore 239924
Frequently Asked Questions
What documents will I receive after purchasing my motor insurance policy?
Upon purchase, you will receive the following documents: Policy Summary, Certificate of Insurance, Policy Schedule, Tax Invoice, and Product Disclosure Document. Do note, that customers who choose to go "Paperless," will receive these documents via email and will enjoy a $20 saving on their premium (before prevailing GST). Once you receive these documents, please read through them carefully. Contact us immediately if you notice any errors in your personal or vehicle details in the documents or if you find that you require more insurance coverage than what is detailed in these documents. You can also reach out if you simply need help understanding the documents. This is an IMPORTANT step, as these documents form part of our insurance contract with you.
Can I get a quote and buy motor insurance over the phone?
Yes, of course. Our award-winning team is on hand to assist you every step of the way. Just pick up the phone and call us at 6221 2111, and our customer care team will assist you Mondays to Fridays 9am – 8pm, and Saturdays 9am – 3pm (Closed on Sundays and public holidays).
Can I cancel my motor insurance policy?
You can cancel your policy by providing at least 7 days' written notice. If cancelled before or on the policy start date, a cancellation fee of $50.00 (before prevailing GST) applies. After the policy start date, a premium refund of 80% of the unused premium will be granted only if no claims have been made and/or incidents reported.
Why can’t I obtain a quote for my vehicle's make and model?
If you don't find your specific car or motorcycle model listed during the online quoting process, please contact us. Our dedicated team is ready to assist you in getting the information you need.
Do you provide insurance for electric vehicles?
Yes, we do for limited makes and models. If you can’t find your make or model on our website, please contact us. We’re here to help.
Budget Direct Insurance strives to make motor insurance easy and convenient, ensuring you have the right coverage tailored to your needs and budget.
Knowledge Base
Best car insurance for used and older COE cars
If your car is a COE renewal or an older vehicle then you may want to think about switching your car insurance plan to third party only cover.Find out more
Get a quote today and see how much you can save!
Got any questions?
Browse our frequently asked questions and you’ll probably find what you’re looking for.
You can call us at 62212111, Mondays to Fridays, 9am to 8pm and Saturdays, 9am to 3pm (Closed on Sundays and public holidays) or request a call back.