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Been in a vehicle accident? We can help.

Here's a quick guide on how to come through it ok.

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Here’s what to do

A step-by-step guide on what you should do if you are involved in an accident:

  1. Remain calm and do not panic.
  2. Check if anyone is injured - if there is personal injury, call 995 for ambulance or 999 for police assistance.
  3. Do not move your vehicle unless necessary, especially if there are personal injuries involved.
  4. Take photographs of the accident scene and damaged vehicles/property.
  5. Exchange the following information and particulars with the other parties involved (including witnesses):

    - Vehicle Registration Number
    - Name/Address/NRIC
    - Contact Number
    - Insurer
  6. Do not admit any liability, whether verbally or in a written form.

Need a tow?

  • Should you require any towing services or assistance, please call our 24-hours Claims hotline at 6221 2199 if you are in Singapore or +65 6540 2199 if you are overseas.
  • Wait for a tow truck assigned by Budget Direct Insurance to tow your vehicle – you should not accept help from any other towing service providers.
  • You should also report the accident at any of Budget Direct Insurance’s Authorised Workshops or Accident Reporting Centres within 24 hours of the accident or by the next working day.

Click here for the list of Budget Direct Insurance Car Authorised Workshops or Motorcycle Accident Reporting Centre.