I need to extend my current car insurance with you for a couple of months because the shipment on my new car is delayed. Is extending my insurance with you possible?

Yes. You can extend your current car’s 12-months policy for this reason, as we allow you to have your policy cover up to a maximum of 18 months. Once your new car is ready, you can cancel your current insurance with us for your current car and we will give you a refund for the unused portion of the extended cover. Just give us a call at 6221 2111, Mondays to Fridays, 8am to 8pm and Saturdays, 9am to 3pm (excluding public holidays) and our Customer Care Executive will be happy to help you set this up.

What is an Off-Peak Car?

In Singapore, these are cars that are registered under the Revised Off-Peak Car (ROPC), Off-Peak Car (OPC) or Weekend Car (WEC) scheme (each, an “OPC Scheme”). Such cars generally can be driven only during the stipulated non-peak hours on weekdays and on weekends and public holidays. Registering your car under any OPC Scheme helps you cut the costs of owning a car with savings on road tax and rebates against the quota premium for a Certification of Entitlement (COE). And at Budget Direct Insurance, you get even bigger savings with a 15% discount off your car insurance when car is under an OPC Scheme.

I bought my insurance from you but was involved in an accident before the policy start date. Why was I informed that my premium with you will increase ONLY after the policy has started?

It is standard industry practice for insurers to validate and update your accident and / or claim record on all incidents which happened before the policy start date.

The number of accidents and/or claims in your record may result in a difference to your premium.

At Budget Direct Insurance, we look at the total number of accident(s) / claim(s) on your record in the last three years preceding the start date of your policy, regardless of whether you were at fault in those accident(s). As the accident may have happened just before the end of your previous policy term, we may need time to validate the details with your previous insurer.

It is always important you inform your insurer of ANY change in material information to ensure your policy stays valid, and your accident record is a key material information that your insurer relies on to provide you coverage on your policy.

What documents will I receive when I buy my policy?

  1. Policy Summary
  2. Certificate of Insurance
  3. Policy Schedule
  4. Tax Invoice
  5. Product Disclosure Document

The above documents will be sent to you by post unless you opt to go "Paperless", in which case we will email you the documents. If you decide to go "Paperless", your premium is reduced by S$20 (before GST).

Related Car Insurance FAQs